Z.Link Lite 11.0 : This is a standard version of Call Accounting Solution. Where by the software is installed in the standalone pc and can generate reports for Incoming, Outgoing calls with status.
Z.Link GOLD 11.0 : Zlink Gold helps in monitoring telephone cost of organization, misuse of telephones and helps the management in having complete analysis of telephone calls and telephone billing of the organization.
Z.Link GOLD Centralized : Z. Link GOLD Centralized is a LAN based solution. Here the call accounting software are installed at different location which are connected through LAN. This will let reports generated from all the locations.
Z.Link GOLD IP based : IP Based Call accounting system helps to monitor the telephone cost of organization, having multiple locations which are connected via Internet i.e. using the IP.
Call Accounting Software : Z.LINK helps in monitoring telephone cost of organization, misuse of telephones and helps the management in having complete analysis of telephone calls and telephone billing of the organization.
Features : -
• Online call monitoring of outgoing and incoming calls
• Compatible with different PABX system
• Supports multiple carriers simultaneously
• Open Billing Pattern
• STD & ISD codes included
• Multi location Call Billing feature
• Online cost - day wise, week wise, month wise, year wise
• Online graphical status of every Extension, Department, Division, Trunk line
• Different billing can be defined on special numbers
• Calls-under-watch - extension wise, phone number wise, trunk line wise
• Level wise Authentication
• Alert notification via E-Mail, Voice and or Screen for low disk space
• Automatic or Manual report scheduler
• Capable to export call details in various formats
• Online and Offline Budgeting ( Optional )
• Hotline & WAN type calls different calculation ( Optional )
• Multiple COM port support on same PC and same software ( Optional )
Case Study ( Company Name : ICICI Bank Pvt. Ltd. )
Solution provided :-
• Provided Z link Gold with all it Call Monitoring features.
• Solutions were provided at Delhi, Mumbai and Nasik branches.
• At Nagpur branch we have provided Call accounting with budgeting.
Case Study ( GHCL Gujarat Heavy chemical limited )
Centralized Call billing
Customization was provided as such that all official calls are listed in database, those call wont be charged. Other personal calls made will be charged.